As you embark on 2018, it’s important to look back and reflect on the past year to see what you have learned, what has worked for you and your business, and perhaps more importantly, what has not. Outlining your successes and your failures can be a very rewarding experience. It can contribute to growth and help you streamline parts of your business that may need a little fine-tuning. While looking into the face of your failures can be a bit daunting, it is a necessary exercise if you expect to improve your firm or business’ bottom line. Think of it as going to the doctor: if you are exhibiting symptoms of illness, you cannot possibly get better if you do not have an examination to diagnose the problem. Knowing what needs to be treated is essential to “curing” your firm and business’ disorders.
Here are a few tips on how you can get it done:
1. Meet & Conquer.
Set a date and time to sit down with your staff to work through some of your losses over the last year. Make a note of items that contributed to those losses. Did you have trouble with research? Was communication poor? How about overall strategy? Identify the trouble areas for each loss and make a list of the things that need improvement.
2. Identify Solutions.
Once you have figured out the issues that contributed to your losses, take time to brainstorm solutions. Identify ways that can help you avoid those problems next go round. Be sure to ask for your staff’s input—they are usually the ones working on tasks within a case or project, so it’s important to get their feedback to determine whether solutions will actually work when it comes time to implement them.
3. Set up a Strategy.
Once you and your staff have agreed on solutions, it’s time to map out a strategy to implement them in your daily work life. Our suggestion: put together a policies manual for you and your employees to refer back to until the new strategy becomes a routine. That way you won’t find yourself slipping back into old habits and experiencing the same losses.
4. Celebrate Your Wins.
Whenever you experience wins due to your new solutions and strategies, celebrate them! The more you celebrate and express gratitude for your work and the work of your staff, the more you will feel inclined to continue new strategies and to seek out solutions whenever problems arise. A simple shift in perspective can make all the difference, so be sure to pat yourself on the back as often as you can!
“If you don’t celebrate success, it won’t celebrate you.”
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